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Delivery

When will I receive my order?

Where are you shipping from?

How will my order be delivered?

Will I be notified when my order is shipped?

Can I pick up the order myself?

Payments

Payment Methods

How can I pay for my order?

I don't have access to any of the payment methods, can I pay in cash?

Can I pay after I receive my order?

Human Hair

Lace Wigs

How do I care for my Lace Wig?

What is a Lace Front Wig?

How many bundles of weave go into a Lace Wig?

What type of hair is used for Lace Wigs?

Will my wig fall off when the wind blowing?

Can I color the hair?

Can I swim with hair extensions?

Can I use a blow dryer, straightener or tongs on my extensions?

How long can I expect the wig to last?

Can I order a custom wig?

Can I order a different Wig Cap size?

Hair Weave & Closures

How do I care for my hair extensions?

What are hair extensions?

What is hair weave/weft?

How many tracks make one bundle?

What type of hair is used for hair extensions?

What is the difference between Virgin and Remy Hair?

Can I swim with hair extensions?

Can I use a blow dryer, straightener or tongs on my extensions?

Can I color the hair?

Can I re-use extension hair?

Returns

Returns & Exchange

Returns

Refund (if applicable)

Exchanges (if applicable)

Sale items (if applicable)

Shipping costs for returns

Late or missing refunds (if applicable)

Full Return Policy

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